Capture Every lead & Evaluate Worth
CallCapture© is our easy-to-use online call reporting tool that tracks and records your inbound calls and saves them to a designated website for analysis and evaluation. It’s the tool you need to track quality assurance and identify opportunities for improvement. CallCapture© provides your dealership with toll free and local numbers to place in various advertising sources to assess advertising reach and track ad effectiveness.
Clients have a personalized dashboard with secure log in and password to access any time, 24 hours a day, to view the status of recorded phone calls.
Phone Call ConfidenceWe help your staff build the know-how and confidence to navigate every call, obtain important prospect information, and set the appointment.
Handling Difficult SituationsWe’ll even teach you how to handle the difficult ones, to end up with happy, satisfied customers…and successful employees.
Evaluation ProcessTheir evaluation reinforces what your call handlers are doing well, and identifies what they need to do differently.